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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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CraignKatie Wilson

March 25, 2025

5  out of  5
rating by CraignKatie Wilson
"Caring team, genuinely kind and helpful"
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Staci Bergeron

March 7, 2025

5  out of  5
rating by Staci Bergeron
"I had received the best customer service. I appreciate the one on one from the team. The transition from my previous carrier was so simple and easy."
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shelley thomas

February 28, 2025

5  out of  5
rating by shelley thomas
"Always very helpful getting you get the best coverage for your needs."
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Shay Shay

February 20, 2025

5  out of  5
rating by Shay Shay
"Lovely service and helped me very much with switching my insurance over. I would recommend agent Adam Delgado to any and everybody"
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Karl Tipton

February 18, 2025

5  out of  5
rating by Karl Tipton
"Great customer service and user friendly."
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Genesis Hernandez

February 13, 2025

5  out of  5
rating by Genesis Hernandez
"Love my agent and the team everyone is amazing all around"
We responded:
"Thank you so much for your kind words. We are thrilled to hear you love everyone here and for your support. We look forward to continuing to serve you!"
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Kawanda Polk

February 12, 2025

5  out of  5
rating by Kawanda Polk
"I would like to take this opportunity to extend my gratitude to Harriet an amazing associate representative with Sarah P. Lyles Office. Harriet was very punctual addressing matters of concern on behalf of myself regarding an issued policy. Harriet was very attentive of each question that I asked; with the expectation of any logical reason of disputed discrepancies in regard to said policy. She was very patient through the process and beyond my frustrations ; she remained very humble working to find a resolution to the problem. I shared with her that my time was very limited within my permitted work hours, and that I needed the issues to be addressed immediately. She reached out to the necessary departments in honor of my request; and promised to keep up with me throughout the process; making sure to notify me with each giving update. Harriet was definitely a woman of her word ,and followed up with her promise. After all was said and done: She had made sure that all said documents were reviewed; corrected and a letter statement from State Farm was sent as a copy for my records. Harriet provided a great customer experience; as well as presenting herself as an extraordinary employee of The State Farm Family. On a rating scale she will definitely be a 10 or beyond. I sincerely appreciated her genuine spirit and motivational determination of conflict resolution."
We responded:
"Wow! Thank you so much for taking the time to share your experience. We’re absolutely thrilled to hear how Harriet went above and beyond to assist you. Providing exceptional service and ensuring our customers feel heard and valued is our top priority, and we’re so glad Harriet was able to deliver that for you. Your kind words mean the world to us, and we truly appreciate your trust in our team. If you ever need anything in the future, don’t hesitate to reach out!"
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James Loze

February 11, 2025

5  out of  5
rating by James Loze
"The people at Sarah Lyle office are very knowledgeable and friendly and they go out of there way to help you . We had an accident and was having trouble with the claim process they worked with us with there claim people to resolve the problem. Never have I seen an insurance agency work that hard after the sale Absolutely great people Jimmy"
We responded:
"James, we're so grateful for your feedback and happy to hear about your positive experience with our team. Ensuring a smooth claims process is a top priority, and we're glad we could assist you every step of the way. Thank you for trusting us with your insurance needs! - Sarah Lyle - State Farm Insurance Agent, New Orleans, LA"
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Jeanor Jeanty

February 5, 2025

5  out of  5
rating by Jeanor Jeanty
"Buen servicio"
We responded:
"We are so thankful we were able to provide you with wonderful service. We look forward to serving you in the future! "
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chacha dezod

February 5, 2025

5  out of  5
rating by chacha dezod
"Gooodd muy buena people"
We responded:
"Thank you so much for your five star review! We strive to be the best for our customers. Thrilled we met your expectation and gave you the service you deserve. "
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Gary Pierre

February 4, 2025

5  out of  5
rating by Gary Pierre
"I receive the good service every time I'm caming in State Farm."
We responded:
"Thank you so much for the five star review. We’re delighted we’ve been consistently providing you great service! We strive to provide consistent, world class service to every customer and we appreciate your business "
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Byron Duplessis

February 3, 2025

5  out of  5
rating by Byron Duplessis
"Thank you Mr Adam for the help, very friendly ,professional, and responsive"
We responded:
"We really appreciate your kind feedback! Adam takes pride in providing friendly and professional service, and we’re glad he could assist you. Thank you for trusting our team—we’re always here if you need anything!"
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Anthony shirah

January 31, 2025

5  out of  5
rating by Anthony shirah
"Always awesome service, friendly service"
We responded:
"Thank you for your fantastic review! We’re delighted to hear you consistently receive awesome and friendly service from our team. Your satisfaction is our top priority and we appreciate your continued support. "
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Lisa Reinke

January 31, 2025

5  out of  5
rating by Lisa Reinke
"Ana was so helpful. Really nice place and very helpful 👍🏻"
We responded:
"We appreciate your kind words regarding Ana. We are thrilled to hear that Anna was able to provide you with such helpful and friendly service will be sure to pass these compliments along to Ana. Thank you for your business. "
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raquel bridges

January 31, 2025

5  out of  5
rating by raquel bridges
"They are very customer friendly and always willing to help out"
We responded:
"Thank you so much for your kind words! We truly appreciate you taking the time to share your positive experience with us. Our team strives provide excellent customer service and it’s wonderful to hear our efforts are making a difference. We’re always here to help and look forward to serving you again! "
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Stephanie Duplessis

January 27, 2025

5  out of  5
rating by Stephanie Duplessis
"I have been with this agent for years, I left to find better rate, but returned because I miss the personal care. The staff is beyond great, take the extra step finding best rate for you. Love my insurance company. Thank you for great service."
We responded:
"Thank you so much for your kind words and sharing your experience with us! We are thrilled to hear you decided to return and that our team’s dedication made the difference. Thank you again for your support & being apart of our insurance family Ms.Stephanie! ✨"
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Chelsey Johnson

January 27, 2025

5  out of  5
rating by Chelsey Johnson
"State Farm make you feel good about the quotes and also have good customers service"
We responded:
"Hey Chelsey! Your feedback is greatly appreciated and will be shared with the team. Our team strives to provide you exceptional service & to ensure that you feel confident and well-informed. Thank you for choosing State Farm! "
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Micca Evans

January 27, 2025

5  out of  5
rating by Micca Evans
"The agent Mrs Harriet was a pleasure to work with she went above and beyond her duties to help me she was so nice and and patient"
We responded:
"Thank you Micca for this amazing review. We are delighted that you felt Ms. Harriet went above & beyond to meet your needs. Your satisfaction & trust motivates us to continue delivering the best service possible! We appreciate you! ⭐️"
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Kitty Beard

January 23, 2025

5  out of  5
rating by Kitty Beard
"Harriet is the best she is very helpful and she goes out of her way to help you with any problems you have and if you don't understand something with your policy or anything else she will explain it to you so you can understand it better I really like her and her people skills and customer service is excellent. Thank you again Harriet."
We responded:
"Thank you so much for your wonderful five-star review! Harriet is truly an exceptional team member who is always willing to go the extra mile to help customers. We will be sure to pass this along to Harriet. "
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Anthony “Dj duggie” Robinson

January 23, 2025

5  out of  5
rating by Anthony “Dj duggie” Robinson
"Harriet you Rock! Thank you so much for your help and patience, we truly appreciate you."
We responded:
"Harriet will be thrilled to hear your amazing review. Your appreciation means a lot to us. If you need any further assistance, please done hesitate to reach out. "
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Mohammad Hamdd

January 22, 2025

5  out of  5
rating by Mohammad Hamdd
"Best agent at all it’s ana she’s very helpful and i am very glad cause she’s my agent what ever i want just i need to hit her a call and everything will be done thanks ana ♥️"
We responded:
"Thank you for this outstanding review. We are delighted to hear Ana has been able to provide you with such helpful & efficient service. We’re glad she is your agent too! We’ll be sure to pass along your gratitude to Ana. ❤️"
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Sean McGittigan

January 20, 2025

5  out of  5
rating by Sean McGittigan
"Adam was quick, and able to get me exactly what I wanted, at an exceptional price!"
We responded:
"We are thrilled to hear that Adam was able to assist you promptly and provide exactly what you needed at an exceptional price. Your feedback is greatly appreciated and will be shared with Adam in our team. "
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Shorty Caston

January 18, 2025

5  out of  5
rating by Shorty Caston
"I have been with Sarah’s office since 2017. I never really needed their help until 2025. I met Huy via phone call. He is truly heaven-sent!! This man is so knowledgeable and patient. Faith knew that I needed Huy. I can’t thank him enough for all the help that he’s given me. My situation was so chaotic, I didn’t know what to do. Huy calmed me down with each conversation and assured me that State Farm(Sarah’s office!!!!!!!!) was here for me. If not for this office, I would've been in the market for another insurance company. Thank you again Huy"
We responded:
"Thank you so much Antonia for sharing your experience with us! We are delighted to hear that you’ve been with our office for so many years and you finally had the opportunity to experience the level of care and service we strive to provide. It’s wonderful to know that Huy was able to assist you during a challenging time. Thank you for this heartfelt review and we are grateful for your loyalty and trust in our office. "
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Trevor Long

January 17, 2025

5  out of  5
rating by Trevor Long
"I worked with the agent Huy Tan and had an excellent experience. Huy bent over backwards to help us find the best policies for our cars. I don’t think I have ever found a better Insurance agent. In fact the entire staff at Sarah Lyle’s including other agents were courteous, helpful and friendly. I highly recommend this agency. Five stars."
We responded:
"Thank you Trevor for your wonderful review! We are thrilled to hear about your excellent experience with Huy. It’s fantastic to know that he went above and beyond to help you find the best policies for your cars. We are so thankful to have him a part of our team. Your kind words about our entire staff means a lot and it’s rewarding to hear we succeeded in making your experience a positive one. If you need anything else or any further assistance, please do not hesitate to reach out! "
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Shantell Fouchea

December 9, 2024

5  out of  5
rating by Shantell Fouchea
"Nothing but great experiences at this office. I have 3 cars and my home insurance here. Always helpful and working with you with problems. Very attentive and always following up. Special shout out to Huy and Adam at this office for them going the extra mile and always showing professionalism! I love it here.. 🥰"
We responded:
"Thank you so much Shantell for your wonderful 5-star review! 🌟 We’re truly grateful for your trust in us. It’s incredibly rewarding to know we met your expectations. If you ever need assistance or have questions, we’re always here to help. Thanks again for choosing us to protect what matters most to you!"